Customer Service Coordinator
Position Level: | Fresh/Entry Level |
Job Specialization: | Customer Service |
Qualification: | Diploma/Advanced/Higher/Graduate Diploma |
Employment Type: | Full-Time |
Responsibilities: | Responsibilities: - Provide excellent customer service by handling customer inquiries and distributing them to the respective Customer Service or Sales Engineers. - Generate quotations based on customer requirements. - Assist customers with self-collection of products from the store. - Manage call answering and routing. - Support Customer Service team with daily routine tasks. - Perform accurate data entry tasks. - Undertake additional tasks as assigned by the Head of Department (HOD). Requirements: - Certificate / Diploma / Degree in any fields are welcome to apply. - Fluency in both English and Mandarin is preferred, as this role involves communication with Mandarin-speaking clients. - Knowledge of the SAP system will be an advantage. However, training will be provided if you do not have prior experience. - Be punctuality - Mature, motivated, takes initiative and willingness to learn - Able to do works upon requested by respective supervisor. - Must be honest, team player, hardworking with a positive attitude and willing to share responsibilities. - Fresh graduates are welcome to apply! |
Job Location: | Selangor |
Other Location: | |
Years of Experience: | 0 |
Age Range of Candidate: | - |
Monthly Salary: | MYR2500-MYR3500 |
Requirements: |